The world is now changing at a rate at which the basic systems, structures, and cultures built over the past century cannot keep up with.
We have the opportunity, to create a mindset where there is a new sense of optimism, mission accomplishment, and accountability.
This will help us meet our immediate goals and better position us to deal with the challenges of the twenty-first century
We cannot miss this opportunity.
Source: Accelerate! The Evolution of the 21st Century Organization (John Kotter)
In our rapidly evolving world, organizations stand at a crucial crossroads. They have the option to choose a stringent, algorithm-guided framework
or to embrace a flexible, decentralized model that acknowledges the distinct contributions of each employee.
But how? How to change the systems we’ve worked so hard to build for generations?
The answer begins simply with: we need to choose.
Source: The Song of Significance (Seth Godin)
The Best Workplace BlueprintCombines Agile, Lean, User-Centered Design, and modern leadership principles in a holistic collaboration model |
We Engage with Our Users- We are clear about who uses or is affected by our work; our users can be internal and external.
- We connect with users and empathize with them, listen to their needs, and learn from their insights.
- We consider the entire user journey, not just isolated interactions.
- We prioritize users’ needs over assumptions or organizational priorities.
- Our utmost priorities are users’ well-being, privacy, and needs.
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We Build Networks of Empowered Teams- Teams self-organize and wield decision-making power.
- Employees demonstrate entrepreneurial drive, taking ownership of team goals, decisions, and performance, and receiving due credit for their achievements.
- Networks of teams align around shared strategic goals with agreed priorities.
- We construct cross-functional teams, assembling diverse talents to fulfill the team’s mission.
- We build connections and relationships with other teams and individuals.
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We Work in Iterations- We operate in iterative cycles, allowing us to make early adjustments and minimize the risk and impact of errors.
- We regularly engage with users through early and frequent feedback loops.
- We embed quality into every increment, preventing costly delays, rework, and defect fixes.
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We Are Visionary Leaders and Enablers- Leaders provide and align vision and strategy, inspiring, energizing, and coaching our teams.
- Leaders create an enabling environment, removing impediments and empowering individuals and teams to self-organize.
- Leaders provide psychological safety, viewing failure and mistakes as opportunities for continuous growth and learning.
- Leaders “Go to Gemba”: They actively observe how people work to create value, engaging to learn, coach, and support.
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We Foster Change- We create environments that encourage experimentation and hypothesis exploration.
- We embrace changes grounded in evidence and tested hypotheses.
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We Practice Transparency and Build Trust- We actively share information with our leaders, employees, colleagues, and other teams and departments.
- We proactively communicate about the fulfillment of our promises and commitments.
- We openly discuss our progress, as well as any setbacks.
- We are honest about our deficits and actively seek areas for improvement.
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