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The Best Workplace - Our Vision

Version 42.1 by Robert Schaub on 2024/03/08 17:26

The Best Workplace Blueprint

Combines agile, lean, and user-centered design in a holistic collaboration model

We Engage with Our Users

  • We connect with our users, whether they are customers or internal users.
  • We empathize with users, listen to their needs, and learn from their insights.
  • We consider the entire user journey, not just isolated interactions.
  • We prioritize users’ needs over assumptions or organizational priorities.
  • Our utmost priorities are users’ well-being, privacy, and needs.

We Build Networks of Empowered Teams

  • Teams self-organize and wield decision-making power.
  • Employees demonstrate entrepreneurial drive, taking ownership of team goals, decisions, and performance, and receiving due credit for their achievements.
  • Networks of teams align around shared strategic goals with agreed priorities.
  • We construct cross-functional teams, assembling diverse talents to fulfill the team’s mission.
  • We build connections and relationships with other teams and individuals.

We Work in Iterations

  • We operate in iterative cycles, allowing us to make early adjustments and minimize the risk and impact of errors.
  • We regularly engage with users through early and frequent feedback loops.
  • We embed quality into every increment, preventing costly delays, rework, and defect fixes.

We Foster Change

  • We create environments that encourage experimentation and hypothesis exploration.
  • We embrace changes grounded in evidence and tested hypotheses.

We Are Visionary Leaders and Enablers

  • Leaders provide and align vision and strategy, inspiring, energizing, and coaching our teams.
  • Leaders create an enabling environment, removing impediments and empowering individuals to self-organize.
  • Leaders provide psychological safety, viewing failure and mistakes as opportunities for continuous growth and learning.
  • Leaders “Go to Gemba”: They actively observe how people work to create value, engaging to learn, coach, and support.

We Practice Transparency and Build Trust

  • We proactively share information with our leaders, employees, colleagues, and other teams and departments.
  • We communicate about our progress, as well as our setbacks.
  • We are honest and open about our deficits and where we need improvement.