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Version 3.1 by Robert Schaub on 2024/03/06 10:08
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6 == We engage with our users ==
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8 * We are aware of who is using our work, our users can be external internal users and teams.
9 * We empathize and connect with our users, listen to them, and learn about their needs.
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14 == We build networks of empowered teams ==
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16 * Teams are self-organized and empowered to make decisions.
17 * Employees exhibit entrepreneurial drive, they take accountability for team goals, decisions, and performance and are credited for their achievements.
18 * Networks of teams work focused towards a set of shared strategic goals with agreed priorities.
19 * We build cross-functional teams consisting of a diverse group of people with all the skills needed to fulfill the team's mission.
20 * We build connections and relationships with other teams and individuals.
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23 == We drive and welcome change ==
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25 * We drive change by creating environments to experiment and to explore hypotheses.
26 * We welcome changes based on evidence and tested hypotheses.
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31 == We work in iterations ==
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33 * We work in iterations and prefer rather short cycles to be able to make early adjustments and to minimize the risk and impact of errors.
34 * We connect with our users and conduct early and frequent feedback loops.
35 * We build quality in every increment to avoid the cost of delays, rework, and fixing defects.
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40 == We are visionary leaders and enablers ==
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42 * Leaders provide and align vision and strategy, they inspire, energize, and coach.
43 * Leaders create an enabling environment, remove impediments, and empower and encourage teams and people to self-organize.
44 * Leaders provide psychological safety and perceive failure and mistakes as a means to continuously grow, learn, and improve.
45 * Leaders "Go to Gemba": Leaders go and see how people work to create value, they interact to learn, coach, and support.
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50 == We practice transparency and build trust ==
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52 * We proactively share information with our leaders, our employees, our colleagues, and with other teams and departments.
53 * We communicate about our progress but also about our setbacks.
54 * We are honest and open about our deficits and needs to improve.
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