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Version 32.1 by Robert Schaub on 2024/03/08 16:41
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3 = //The Best Workplace Blueprint// =
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5 //Combines Agile, Lean, and User-Centered Design into a holistic model//
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8 == We engage with our users ==
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10 * We actively connect with our users, whether they are customers, internal teams, or stakeholders.
11 * We empathize with users, actively listen to their needs, and learn from their insights.
12 * Our utmost priorities are users’ well-being, privacy, and needs.
13 * We consider the entire user journey, not just isolated interactions.
14 * Users’ needs take precedence over assumptions or organizational priorities.
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17 == We build networks of empowered teams ==
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19 * Teams are self-organizing and empowered to make decisions.
20 * Employees exhibit entrepreneurial drive, they take accountability for team goals, decisions, and performance and are credited for their achievements.
21 * Networks of teams work focused towards a set of shared strategic goals with agreed priorities.
22 * We build cross-functional teams consisting of a diverse group of people with all the skills needed to fulfill the team's mission.
23 * We build connections and relationships with other teams and individuals.
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26 == We work in iterations ==
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28 * We work in iterations to be able to make early adjustments and minimize the risk and impact of errors.
29 * We connect with our users and conduct early and frequent feedback loops.
30 * We build quality in every increment to avoid the cost of delays, rework, and fixing defects.
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33 == We welcome and drive change ==
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35 * We drive change by creating environments to experiment and explore hypotheses.
36 * We welcome changes based on evidence and tested hypotheses.
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39 == We are visionary leaders and enablers ==
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41 * Leaders provide and align vision and strategy, they inspire, energize, and coach.
42 * Leaders create an enabling environment, remove impediments, and empower and encourage teams and people to self-organize.
43 * Leaders provide psychological safety and perceive failure and mistakes as a means to continuously grow, learn, and improve.
44 * Leaders "Go to Gemba": Leaders go and see how people work to create value, they interact to learn, coach, and support.
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47 == We practice transparency and build trust ==
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49 * We proactively share information with our leaders, employees, colleagues, and other teams and departments.
50 * We communicate about our progress but also about our setbacks.
51 * We are honest and open about our deficits and needs to improve.
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