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Last modified by Robert Schaub on 2025/09/21 13:40
From version 58.1
edited by Robert Schaub
on 2024/03/08 22:43
Change comment: There is no comment for this version
To version 60.1
edited by Robert Schaub
on 2024/03/09 08:56
Change comment: There is no comment for this version

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7 7  |(((
8 8  == We Engage with Our Users ==
9 9  
10 -* We connect with the people using our work, whether they are customers or internal users.
11 -* We empathize with users, listen to their needs, and learn from their insights.
10 +* We are clear about who uses or is affected by our work; our users can be internal and external.
11 +* We connect with users and empathize with them, listen to their needs, and learn from their insights.
12 12  * We consider the entire user journey, not just isolated interactions.
13 13  * We prioritize users’ needs over assumptions or organizational priorities.
14 14  * Our utmost priorities are users’ well-being, privacy, and needs.