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Last modified by Robert Schaub on 2025/09/21 13:40
From version 31.1
edited by Robert Schaub
on 2024/03/08 16:17
Change comment: There is no comment for this version
To version 34.1
edited by Robert Schaub
on 2024/03/08 16:49
Change comment: There is no comment for this version

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5 5  //Combines Agile, Lean, and User-Centered Design into a holistic model//
6 6  )))
7 7  |(((
8 -== We engage with our users ==
8 +== We Connect with Our Users ==
9 9  
10 -* We are aware of who is using our work, our users can be customers or internal users and teams.
11 -* We empathize and connect with our users, we listen to them and learn about their needs.
10 +* We actively connect with our users, whether they are customers, internal teams, or stakeholders.
11 +* We empathize with users, actively listen to their needs, and learn from their insights.
12 +* Our utmost priorities are users’ well-being, privacy, and needs.
13 +* We consider the entire user journey, not just isolated interactions.
14 +* We prioritize users’ needs over assumptions or organizational priorities.
12 12  )))
13 13  |(% colspan="1" %)(((
14 -== We build networks of empowered teams ==
17 +== We Build Networks of Empowered Teams ==
15 15  
16 16  * Teams are self-organizing and empowered to make decisions.
17 17  * Employees exhibit entrepreneurial drive, they take accountability for team goals, decisions, and performance and are credited for their achievements.
... ... @@ -20,7 +20,7 @@
20 20  * We build connections and relationships with other teams and individuals.
21 21  )))
22 22  |(% colspan="1" %)(((
23 -== We work in iterations ==
26 +== We Work in Iterations ==
24 24  
25 25  * We work in iterations to be able to make early adjustments and minimize the risk and impact of errors.
26 26  * We connect with our users and conduct early and frequent feedback loops.
... ... @@ -27,13 +27,13 @@
27 27  * We build quality in every increment to avoid the cost of delays, rework, and fixing defects.
28 28  )))
29 29  |(% colspan="1" %)(((
30 -== We welcome and drive change ==
33 +== We Welcome and Drive Change ==
31 31  
32 32  * We drive change by creating environments to experiment and explore hypotheses.
33 33  * We welcome changes based on evidence and tested hypotheses.
34 34  )))
35 35  |(% colspan="1" %)(((
36 -== We are visionary leaders and enablers ==
39 +== We Are Visionary Leaders and Enablers ==
37 37  
38 38  * Leaders provide and align vision and strategy, they inspire, energize, and coach.
39 39  * Leaders create an enabling environment, remove impediments, and empower and encourage teams and people to self-organize.
... ... @@ -41,7 +41,7 @@
41 41  * Leaders "Go to Gemba": Leaders go and see how people work to create value, they interact to learn, coach, and support.
42 42  )))
43 43  |(% colspan="1" %)(((
44 -== We practice transparency and build trust ==
47 +== We Practice Transparency and Build Trust ==
45 45  
46 46  * We proactively share information with our leaders, employees, colleagues, and other teams and departments.
47 47  * We communicate about our progress but also about our setbacks.