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Last modified by Robert Schaub on 2025/09/21 13:40
From version 1.1
edited by Robert Schaub
on 2024/03/06 08:34
Change comment: There is no comment for this version
To version 4.1
edited by Robert Schaub
on 2024/03/06 10:10
Change comment: There is no comment for this version

Summary

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6 +== We engage with our users ==
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8 +* We are aware of who is using our work, our users can be external and internal users and teams.
9 +* We empathize and connect with our users, listen to them, and learn about their needs.
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14 +== We build networks of empowered teams ==
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16 +* Teams are self-organized and empowered to make decisions.
17 +* Employees exhibit entrepreneurial drive, they take accountability for team goals, decisions, and performance and are credited for their achievements.
18 +* Networks of teams work focused towards a set of shared strategic goals with agreed priorities.
19 +* We build cross-functional teams consisting of a diverse group of people with all the skills needed to fulfill the team's mission.
20 +* We build connections and relationships with other teams and individuals.
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23 +== We drive and welcome change ==
24 +
25 +* We drive change by creating environments to experiment and explore hypotheses.
26 +* We welcome changes based on evidence and tested hypotheses.
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31 +== We work in iterations ==
32 +
33 +* We work in iterations and prefer rather short cycles to be able to make early adjustments and minimize the risk and impact of errors.
34 +* We connect with our users and conduct early and frequent feedback loops.
35 +* We build quality in every increment to avoid the cost of delays, rework, and fixing defects.
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40 +== We are visionary leaders and enablers ==
41 +
42 +* Leaders provide and align vision and strategy, they inspire, energize, and coach.
43 +* Leaders create an enabling environment, remove impediments, and empower and encourage teams and people to self-organize.
44 +* Leaders provide psychological safety and perceive failure and mistakes as a means to continuously grow, learn, and improve.
45 +* Leaders "Go to Gemba": Leaders go and see how people work to create value, they interact to learn, coach, and support.
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50 +== We practice transparency and build trust ==
51 +
52 +* We proactively share information with our leaders, our employees, our colleagues, and with other teams and departments.
53 +* We communicate about our progress but also about our setbacks.
54 +* We are honest and open about our deficits and needs to improve.
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