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Last modified by Robert Schaub on 2025/09/21 13:40
From version 1.1
edited by Robert Schaub
on 2024/03/06 08:34
Change comment: There is no comment for this version
To version 2.1
edited by Robert Schaub
on 2024/03/06 10:08
Change comment: There is no comment for this version

Summary

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1 += =
2 +
3 +|(((
4 +[[image:https://wiki.sonova.com/download/thumbnails/121011857/SON_Icon_1_user_care_blue_75hue.png?version=1&modificationDate=1624387450163&api=v2||width="110"]]
5 +)))|(((
6 +== We engage with our users ==
7 +
8 +* We are aware of who is using our work, our users can be external internal users and teams.
9 +* We empathize and connect with our users, listen to them, and learn about their needs.
10 +)))
11 +|(% colspan="1" %)(((
12 += [[image:https://wiki.sonova.com/download/thumbnails/121011857/SON_Icon_2_build_networks_burgundy_75hue.png?version=1&modificationDate=1624387476087&api=v2||width="110"]] =
13 +)))|(% colspan="1" %)(((
14 +== We build networks of empowered teams ==
15 +
16 +* Teams are self-organized and empowered to make decisions.
17 +* Employees exhibit entrepreneurial drive, they take accountability for team goals, decisions, and performance and are credited for their achievements.
18 +* Networks of teams work focused towards a set of shared strategic goals with agreed priorities.
19 +* We build cross-functional teams consisting of a diverse group of people with all the skills needed to fulfill the team's mission.
20 +* We build connections and relationships with other teams and individuals.
21 +)))
22 +|(% colspan="1" %) |(% colspan="1" %)(((
23 +== We drive and welcome change ==
24 +
25 +* We drive change by creating environments to experiment and to explore hypotheses.
26 +* We welcome changes based on evidence and tested hypotheses.
27 +)))
28 +|(% colspan="1" %)(((
29 +[[image:https://wiki.sonova.com/download/thumbnails/121011857/image2021-6-22_20-44-54.png?version=1&modificationDate=1624387494713&api=v2||width="110"]]
30 +)))|(% colspan="1" %)(((
31 +== We work in iterations ==
32 +
33 +* We work in iterations and prefer rather short cycles to be able to make early adjustments and to minimize the risk and impact of errors.
34 +* We connect with our users and conduct early and frequent feedback loops.
35 +* We build quality in every increment to avoid the cost of delays, rework, and fixing defects.
36 +)))
37 +|(% colspan="1" %)(((
38 +[[image:https://wiki.sonova.com/download/thumbnails/121011857/SON_Icon_5_visionaries_brown_75hue.png?version=1&modificationDate=1624388634060&api=v2||width="110"]]
39 +)))|(% colspan="1" %)(((
40 +== We are visionary leaders and enablers ==
41 +
42 +* Leaders provide and align vision and strategy, they inspire, energize, and coach.
43 +* Leaders create an enabling environment, remove impediments, and empower and encourage teams and people to self-organize.
44 +* Leaders provide psychological safety and perceive failure and mistakes as a means to continuously grow, learn, and improve.
45 +* Leaders "Go to Gemba": Leaders go and see how people work to create value, they interact to learn, coach, and support.
46 +)))
47 +|(% colspan="1" %)(((
48 +**[[image:https://wiki.sonova.com/download/thumbnails/121011857/SON_Icon_6_transparency_trust_green_75hue.png?version=1&modificationDate=1624387547903&api=v2||width="110"]]**
49 +)))|(% colspan="1" %)(((
50 +== We practice transparency and build trust ==
51 +
52 +* We proactively share information with our leaders, our employees, our colleagues, and with other teams and departments.
53 +* We communicate about our progress but also about our setbacks.
54 +* We are honest and open about our deficits and needs to improve.
55 +)))